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Children and Families Thrive When They are Safe, Healthy, and Connected to Strong Communities

 

​​​Planned Maintenance Alert for Sacramento County Phone System

Dear Sacramento County Community Partners and Residents,

We want to emphasize the importance of an upcoming planned county-wide phone system maintenance scheduled for April 28​​, 2024. This maintenance, starting at 9:00 AM and expected to be fully restored by 12:00 PM (noon), is crucial for our phone system's continued reliability and security, which is vital for effective communication within the county.

During this maintenance window, if you need to report any instances of abuse or neglect, the Department of Child, Family, and Adult Services will be accessible through alternate contact numbers. Please use the following instructions to reach the appropriate services:

  • For Dependent Adults or Elders- Adult Protective Services:
    • Law Enforcement, Medical, and Public contact916-764-2973​
  • For Children/Youth- Child Protective Services:
    • Public contact916-594-3220

We encourage you to use the above phone numbers during this outage. We anticipate the CPS child abuse reporting line (916-875-5437) and the APS hotline (916-874-9377) will resume operation after the outage hours. The above numbers will no longer be in service at that time. We deeply appreciate your understanding and cooperation during this necessary upgrade and apologize for any inconvenience caused.​

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How do I report child abuse in Sacramento County?​​

    Call the 24-hour Child Abuse Hotline (916) 875-5437 (875-KIDS)
    In case of an emergency call 911 for law enforcement

How do I report child abuse in another California county?

How do I report child abuse in the USA (Nationwide Index)? 

I have an open CPS investigation. What happens next?

How do I become a Resource Family (formerly known as a Foster Parent)?

Where do I obtain ongoing Resource Family Training?​

How do I obtain guardianship?

What services are available for former foster youth?

What is the Safely Surrendered Baby law?

How do I obtain a copy of my CPS file?

How do I make a complaint​?

How do I get information about the Adoption Assistance program?

What should I know about child abuse?  

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